Privacy Policy

At Nayagara Waters ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out contact forms, request quotes, or communicate with our support team. This information may include your:

• Full Name
• Email Address
• Phone Number
• Company / Organization Details
• Job Title and Requirements

Additionally, our website may automatically collect certain non-personal data, such as IP addresses, browser types, and usage metrics, through cookies and similar tracking technologies to improve our site's performance and user experience.

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, your data may be used to:

• Respond to your inquiries and provide customer support.
• Prepare and send customized proposals for water treatment systems.
• Communicate important updates regarding our services or your specific projects.
• Analyze website usage trends to enhance our digital presence and user experience.

3. Data Sharing and Disclosure

Nayagara Waters does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
• Legal Obligations: If required by law, court order, or governmental regulation to protect our rights, property, or safety.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent. If you do so, some parts of the website may not function properly.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any modifications.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@nayagarawaters.com
Address: No. 30/1, Chapel Road, Nugegoda, Sri Lanka.